Dancetime Publications
Website Policies
Our Guarantee
We stand behind our merchandise 100%. Dancetime Publications products are guaranteed
against defect in material. In the unlikely event of defect Dancetime Publications
will repair or replace the product as soon as possible. Please send your defective
item to the address below.
Dancetime Publications is available to assist you with questions
or problems regarding your video, CD, or DVD purchase. We are also
happy to try to answer any questions you may have on Western Social
Dance history.
Please share your questions,
comments, and suggestions about our site.
Returns and Exchanges
Our products can be returned for an exchange or refund
less shipping and handling. Products must be returned within
30 days of delivery with a copy of your receipt. Shipping
and handling charges will be refunded if the error is ours.
Returns must be shipped prepaid and include return authorization.
No C.O.D.s.
Send defective merchandise to:
Dancetime Publications
c/o Whitehurst & Clark Inc
1200 County Road Rt.523
Flemington, New Jersey 08822
USA
tel: +1 908 782 2323
toll free: +1 888 854 5602
fax: +1 908 237 2407
Security And Privacy
We realize that making purchases at dancetimepublications.com,
or any other website, requires trust on your part. We value
your trust very highly, and pledge to you, our customer,
that we are committed to ensuring the privacy of your personal
information and will use any information you give us in
a responsible manner. You are very important to us and
we are dedicated to providing you with a safe and secure
online experience.
This Privacy Statement describes how we collect and use your information
and gives you choices as to how we use it. We suggest that you review
this Privacy Statement periodically as we may update it from time
to time.
What do we collect and how do we use it?
- We do not rent, sell, barter
or trade e-mail addresses.
- When you place an order
with dancetimepublications.com we collect your name,
address, telephone number, credit card information,
your e-mail address and the products and services
you select. We use this information to fulfill your
order and to communicate with you about your order.
- We may share information
with governmental agencies or other companies assisting
us in fraud prevention or investigation. We may do
so when: (1) permitted or required by law; or, (2)
trying to protect against or prevent actual or potential
fraud or unauthorized transactions; or, (3) investigating
fraud which has already taken place. The information
is not provided to these companies for marketing purposes.
- When you contact us via e-mail
we may collect the information you provide to assist us in our
correspondence with you.
- After you have ordered from
dancetimepublications.com, we add your information to our customer
database. You may receive periodic mailings from us about new products
and services, discounts, special promotions or upcoming events.
If you do not want to receive such mailings from us, please contact
us.
What are 'cookies' and how does Dancetime Publications
use them?
A "cookie" is a small data file that contains
a unique identifier.
Our current technology platform requires that your browser be set
to accept cookies to place orders on our site. Cookies keep track
of the items that you order during your shopping session so that
when you're ready to check out, all of the items you've placed in
your shopping cart will be there and ready for purchase.
How can I update my information?
Simply call or write to us to request access to the following information
and we will make it available to you:
- transaction information (dates
on which you made purchases, amounts and types of purchases)
- contact information (name,
address, phone number)
We evaluate each request and will reply in an appropriate
manner and in a form of communication that ensures
the security of the information you have requested.
How do I know my information is secure?
We have appropriate security measures in place to protect
against the loss, misuse or alteration of information that we have
collected from you at our site so you can feel comfortable and secure
when shopping. When you see either a solid key icon or a locked padlock
icon at the lower portion of your browser window then the site is
secured through Secure Sockets Layer (SSL). With SSL implemented
on both the client and server, information sent via the Internet
can be trusted to arrive privately and unaltered to our server only.
We always use industry-standard encryption technologies when transferring
and receiving your personal information on our site. Pages requesting
personal information should always have one of these icons. If you
do not see one of these icons, or still have concerns about ordering
electronically, please call Toll free: 1-888-854-5602 to simply place
your order over the phone.
Please note that e-mail is not encrypted and is not considered
a secure means of transmitting credit card numbers.
Children's Policy
Dancetime Publications does not seek to solicit information from
anyone under the age of thirteen (a "Child"). If a Child
submits information to us through any part of our Website, and we
know that the person submitting the information is a Child, we will
not use it for any purpose. We will delete the information as soon
as we discover it and we will not disclose it to third parties.
Setting your browser to accept cookies
Consult the online Help for your browser to find out whether it
accepts cookies and how to change the cookie setting.
If you're receiving a message that your cart is empty, it's usually
because your browser is unable to accept cookies. The quick fix?
Just change your browser's security setting to "enable cookies." You
can change your cookie setting back to its original configuration
as soon as you have submitted your order.
You may be wondering why you need cookies. Our site is designed
to use cookies to hold items that you order during your shopping
session. When you're ready to check out, all of the items are saved
in your shopping cart by using the cookie. If you don't enable cookies
in your browser, our site won't remember what you've ordered, therefore
making your shopping cart empty.
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